ERAN Emotional First Aid by Telephone & Internet
ID: 580030047    Category:
ERAN is the only organization in Israel operating an anonymous & confidential 24/7 emotional crisis hotline. All services are free of charge to all residents, regardless of gender, age, nationality, religion or race.
ERAN’s service, provided in Hebrew, Arabic and Russian, serves the general Israeli population (youth, adults, seniors and Holocaust Survivors), is nationwide, not regional-specific, and is accessible and available to all sectors of the population. Services are provided by 1,200 strictly vetted and highly trained volunteers, from a wide range of professional backgrounds. Volunteers undergo a challenging selection process, followed by extensive training and on-going supervision by top specialists in the field of mental health and behavioral sciences and they are also trained towards specific demographic sectors, e.g. Holocaust Survivors, children & youth, IDF soldiers and their families, the elderly etc.

ERAN is also recognized as the National Suicide Hotline.

    Categories of Activities:
  • Health
  • Empowerment
  • Saving Lives
  • Volunteering
  • Immigrant Absorption
  • Social Welfare
  • Medical
  • Aid for the Needy

Last year ERAN received nearly 175,000 calls including 800 cases of suicide attempts in progress; hundreds of victims of stress and thousands of victims of violence, including children and the elderly. ERAN also supports thousands of chronically ill patients who use the service to cope in times of crisis and to relieve their distress. ERAN is the proud recipient of the Midot Seal of Effectiveness for 2016-2018. The Midot Seal of Effectiveness - is an assessment to analyze the likelihood of an NPO to be effective, that is, to create social value and generate positive changes in the lives of its beneficiaries.

Board of Directors: Eli Sharon,Ashira Kavkuv,Prof. Ehud Zmora,Edna Sela ,Nachum Ilan,Prof. Chaim Knobler,Naomi Korem,Benny Zussman,Benny Heller
Staff and Management We have 14 full-time and 15 part-time staff members
Our C.E.O. is David Koren
Certificate of Good Standing
(Nihul Takin)
Financial Report (last tax year)   
Certificate of Financial Accounting
(Ishur Nihul Pinkasei Chesbonot)
Annual Report (last tax year) - Hebrew   
Certificate of tax-deductibility at source (Ishur Nikui Mas b'Makor)   
Annual Report (last tax year) - English   
Classification as non-profit organization (Sivug Malcar)   
Anticipated Budget (this coming year) - Hebrew   
Non-standard articles of incorporation
(Takanon Meuchad)
Anticipated Budget (this coming year) - English   

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Address: P.O.Box 7137, Shmuel Hanatziv 5 Netanya 42170 Israel, Netanya
Tel: 076-8844402